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Privacy Policy

Pur Saphir

1. Introduction

This policy describes how Pur Saphir collects, uses, and protects personal data, in accordance with the Quebec's Law 25.

 

2. Collected Data

Account creation and orders:

  • First name and last name
  • Email address
  • Phone
  • Shipping address
  • Billing address

Payment:

Payments are processed via Stripe. Credit card information is not stored by Pur Saphir.

Contact form:

  • First name and last name
  • Email
  • Phone
  • Subject
  • Message

Automatically collected data:

  • IP address
  • Browser type
  • Navigation and Interactions (Google Analytics)

 

3. Purposes of collection

The data is used for:

  • Manage customer accounts
  • Process orders
  • Ensure product delivery
  • Respond to requests
  • Send promotional communications
  • Analyze the site performance

 

4. Data sharing

Some data may be shared with:

  • Stripe secure payment
  • GLS and FedEx (delivery)
  • Google Analytics (traffic analysis)

 

5. Consent

The User consents to the collection and use of their data when creating an account, placing an order, or using the Site. This consent may be withdrawn at any time.

 

6. Cookies

The Site uses cookies to improve the user experience and analyze traffic. The User can manage their preferences via the consent banner.

 

7. Data Security

The site is secured via HTTPS (SSL) and hosted by OVH Canada. Technical and organizational measures are implemented to protect the data.

 

8. Data Retention

Data is kept for a reasonable period necessary for the purposes for which it was collected, or in accordance with legal obligations.

 

9. User rights

In accordance with Law 25, the User may:

  • Access your data
  • Ask for their correction
  • Request their deletion
  • Withdraw consent

 

10. Contact

For any request regarding your personal data:
info@pursaphir.com