{"id":27648,"date":"2026-08-07T19:02:56","date_gmt":"2026-08-07T19:02:56","guid":{"rendered":"https:\/\/pursaphir.com\/?page_id=27648"},"modified":"2026-08-07T19:02:56","modified_gmt":"2026-08-07T19:02:56","slug":"terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/pursaphir.com\/en\/conditions-generales-de-vente\/","title":{"rendered":"Terms and Conditions of Sale"},"content":{"rendered":"
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Terms and Conditions of Sale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pur Saphir<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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1. Purpose and scope<\/h2>

These General Terms and Conditions of Sale (\u00abGTC\u00bb) govern any sale of jewelry made on the website Pur Saphir<\/strong> (the \u00abSite\u00bb). Any order placed on the Site implies unreserved acceptance of these GTC by the customer (the \u00abCustomer\u00bb). These GTC comply with the Quebec Consumer Protection Act (R.S.Q., c. P-40.1)<\/strong> and to Civil Code of Qu\u00e9bec<\/strong>.<\/p>

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2. Identification of the merchant<\/h2>

The site is operated by Pur Saphir<\/strong>, jewelry store established in Quebec, Canada.
Email: info@pursaphir.com<\/a><\/p>

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3. Jewelry and gemstones<\/h2>

Pur Saphir offers jewelry adorned with precious and fine stones, notably sapphires. Each piece of jewelry is presented on the Site with a description that is as accurate as possible (metal, weight, dimensions, stone characteristics).<\/p>

Unique character of natural stones:<\/h3>

Natural stones are unique: slight variations in color, inclusions, or shades may exist between the photographed piece of jewelry and the one delivered. These variations do not constitute a defect, but attest to the authenticity of the stone. The photographs are non-contractual and colors may vary depending on screen display settings.<\/p>

Certificates:<\/h3>

When a piece of jewelry is accompanied by a certificate of authenticity or a gemological laboratory report, it is included with the delivery. The certificate is an integral part of the jewelry and must be kept.<\/p>

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4. Prices and taxes<\/h2>

Prices are indicated in Canadian dollars (CAD)<\/strong>. In accordance with Quebec law, the advertised price includes all mandatory fees, with the exception of applicable taxes (GST and QST) and delivery charges, which are indicated before order confirmation. Jewelry prices may be adjusted at any time, notably based on the market price of precious metals and stones, with jewelry being billed at the price in effect at the time of the order.<\/p>

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5. Order<\/h2>

The order is confirmed after payment validation. A confirmation email summarizing the order (jewelry, price, taxes, fees, and delivery times) is sent to the Customer, in accordance with the requirements applicable to distance contracts. Pur Saphir reserves the right to refuse or cancel any order in the event of a manifest pricing error, unavailability of the piece of jewelry, or for any reasonable grounds, in which case the Customer will be fully refunded.<\/p>

Custom and personalized jewelry:<\/h3>

Custom, engraved, or made-to-measure jewelry orders requested by the Customer (for example, ring sizing) are put into production after payment confirmation. Manufacturing lead times are communicated to the Customer prior to ordering.<\/p>

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6. Payment<\/h2>

Payment is made securely online via Stripe<\/strong>. Credit card information is neither collected nor stored by Pur Saphir. The order is processed only after payment authorization.<\/p>

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7. Delivery<\/h2>

Deliveries are made by GLS and FedEx<\/strong> at the address provided by the Client. Given the value of the jewelry, shipments are insured and sent with tracking; a signature may be required upon receipt. Delivery times are indicated at the time of the order. In accordance with the Consumer Protection Act, if the jewelry is not delivered within 30 days<\/strong> Depending on the scheduled delivery date, the Customer may cancel their order and obtain a full refund. It is the Customer's responsibility to check the condition of the package upon receipt and to report any damage as soon as possible.<\/p>

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8. Return and Refund Policy<\/h2>

Return period:<\/h3>

The Customer has a period of 30 days<\/strong> following the receipt of their order to request a return, by writing to info@pursaphir.com<\/a>.<\/p>

Return conditions:<\/h3>